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FAQ
Product
Can I give Activ Greens to my children?
Is it okay to drink Activ Greens twice a day?
Can I have Activ Greens with my medical issue or with my medication?
Where are the Organic Greens sourced from?
Our organic greens mix is sourced from UTAH USA. Our product is also packaged in an FDA approved manufacturing facility also located in the USA.
Where does your organic certification come from?
The organic greens in our blend have been certified by Oregon Tilth.
Oregon Tilth is a highly respected organic certifying agency that ensures our goods are produced in compliance with strict organic and sustainable farming practices.
This certification guarantees that our products are grown and processed without the use of harmful synthetic chemicals, GMOs, or other harmful practices. It’s a testament to our dedication to providing you with the highest quality and environmentally-friendly goods.
Choosing Oregon Tilth certified products means you’re supporting not just our brand, but also sustainable agriculture and the health of our planet.
So, when you see that Oregon Tilth logo on our products, you can be confident that you’re making a responsible choice for your health and the environment.
Can you please tell me more about the grass manufacturing side?
Our manufacturing partner developed BioActive Dehydration, an ambient temperature spray drying process that dries our products to a powder at less than 41 C (106F) and causes virtually no thermal degradation to botanicals.
This gentle drying process preserves the color, flavor, aroma, and nutrients of fresh juice.
The facility is NSF certified to dietary supplement standards and is non-thermal from start to finish.
To extract the nutrients from the plant fibers before the cellulose dries and locks them in.
- Superior Flavor and Color
- Bio-Availability
- Fast Absorption
- Rich in Vitamins and Minerals
- High in Chlorophyll
- Ambient Temperature Spray-Dried
We control the entire process from Seed to Harvest to Juice to Powder.
Our premium Grass Juice Powders include BARLEY, ALFALFA, OAT, and KAMUT WHEAT. They are 100% Grass Juice and contain no fillers or additives.
They are Clean Label, non-GMO, Gluten Free, Raw and are 100% Organic.
Our Farms are Certified organic and are located in the mineral-rich soil of an ancient sea bed in remote Delta, Utah.
General
Where is Activ Greens shipped from?
Where can I find the tracking for my order?
I setup the subscription/autoship to receive my Activ Greens monthly but wish to cancel. How can I do that?
Do you have a Money Back Guarantee?
Against All Odds products are backed by a 30-Day Money Back Guarantee. So, if for any reason you are unhappy with a product, you can return it within 30 days for a refund. To ensure your refund is processed quickly, follow the instructions for the Refund Policy below. Please note, some international orders may qualify for a time extension; contact Member Support for details via your customer account.
Be advised that for any given product, a refund is only available one time; any subsequent purchases of that same product do not qualify for a refund.
Refunds are given based on the original purchase price. There is a 25% restocking fee of the original purchase price for any product refund. Shipping and handling charges are non-refundable.
To be eligible for a refund of a product purchase, you must submit a refund request to Member Support within 30 days of the original order date. Refunds are only given if this 30-day requirement is met. No exceptions can be made. Please note, some international orders may qualify for a time extension; contact Member Support for details.
To request a refund, submit a Support Ticket via your online AAO Back Office. Be sure to include the order number. Once the request is processed, Member Support will provide you with a Return Merchandise Authorization (RMA) number, which needs to be clearly printed on the outside of your return package. To be eligible for a refund, all unused portions of the product must be returned, and the return package must be postmarked within the 30 days of the original order date. Mail it to the Against All Odds Fulfillment Center, Attn: RMA # [REQUIRED: List the number issued to you by Member Support for this return; instructions provided above.], 3075 N. Fairfield Road, Layton, Utah 84041, USA.
Be advised that we do not accept – nor issue a refund for – returned orders without a proper RMA # (Return Merchandise Authorization number). So, before mailing us a return, contact Member Support so we can issue you the required RMA # to print on the outside of your return package.
Also, be advised that we do not accept – nor issue a refund for – any package marked “return to sender” or “refused”. Nor do we accept C.O.D. returns. You are responsible for all costs related to shipping back the product and that it arrives to us without damage. Shipping charges are not reimbursed unless the return is due to an error on our part (i.e., you received an incorrect or defective item). Therefore, we recommend insuring your return package for your protection.
Be advised that a refund will not be issued until after the returned product is received and processed by the AAO Fulfillment Center. Therefore, we recommend you get delivery tracking for your return package, so you have proof that it was shipped and delivered to Against All Odds.
After we receive the return, the refund will be issued to your credit card. Shipping, handling, and any other fees are non-refundable.
