Privacy Policy

Last updated: October 2, 2025

Volcanic Ancient Greens (“we”, “us”, “our”) respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, and share information when you visit volcanicancientgreens.com (the “Site”) or interact with us.

1 ) Who Are We

Website: volcanicancientgreens.com
Business: Volcanic Ancient Greens (online-only, U.S. focused)
Privacy contact: via our Contact Us form
Orders & returns: processed by B-Epic, which handles ordering, billing, shipping, returns/RMAs, and related customer service

While we primarily market to customers in the United States, the Site is accessible globally.

2 ) Information We Collect

We collect the following types of information:

Information you provide

Name, email address, and messages submitted through contact forms
Newsletter sign-ups (if and when enabled via AWeber)
Reviews or testimonials you choose to submit

Information collected automatically

IP address, browser type, device information
Pages viewed and interactions on the Site
Data collected via cookies and similar technologies

Orders and fulfillment

Orders, payments, and shipping are handled directly by B-Epic
We may receive limited order status information to assist with support inquiries

3 ) How We Use Your Information

We use information to:

Operate, secure, and maintain the Site
Respond to inquiries and provide customer support
Send operational or transactional communications
Analyze site performance and improve user experience
Conduct marketing and advertising activities, where permitted and with consent when required

4 ) Legal Bases (Where Applicable)

For visitors outside the United States (such as the EU or UK), we process personal data based on one or more of the following legal bases:

Performance of a contract
Legitimate interests (site security, basic analytics)
Consent (marketing communications and advertising cookies)
Legal obligations

5 ) Cookies & Consent Preferences

We use CookieYes to manage cookie consent. Cookie categories may include:

Strictly necessary cookies (site functionality and security)
Analytics cookies (site performance and measurement)
Advertising cookies (ad measurement and relevance)

You can manage or change your preferences at any time via the Cookie Settings link on the Site. For more details, see our Cookie Policy.

6 ) Sharing Information With Service Providers

We share information with trusted service providers who help operate our Site or communicate with you, including:

Hosting & security: Hostinger, Cloudflare
Consent management: CookieYes
Email services: AWeber (if subscribed)
Analytics tools: site measurement services
Advertising partners: Meta/Facebook, Pinterest, TikTok
Orders & fulfillment: B-Epic

These providers are permitted to use personal data only to perform services on our behalf and must protect it appropriately. We may also disclose information if required by law or to protect rights and safety.

7 ) Advertising & Analytics

We use analytics and advertising tools (such as Google Analytics 4, Meta/Facebook, Pinterest, and TikTok) to understand site performance and display relevant advertising.

Where required by law, advertising cookies are used only with your consent. You can update your preferences at any time via Cookie Settings.

Google Analytics 4 (GA4)
We use GA4 with Google’s Consent Mode. Until consent is given, analytics collection is restricted. IP anonymization is enabled, and IP addresses are not stored.

California and certain U.S. states
We do not sell personal information for money. We may share limited identifiers and browsing activity with advertising partners for targeted advertising as defined by applicable state laws. You may opt out at any time via Cookie Settings.

8 ) Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, including legal, tax, or accounting requirements. Retention periods vary depending on the type of information.

9 ) International Data Transfers

Your information may be processed in the United States or other countries where our service providers operate. Where required, appropriate safeguards are used to protect your data.

10 ) Your Rights & Choices

Depending on your location, you may have rights to:

Access, correct, or delete personal information
Opt out of targeted advertising
Withdraw consent for marketing communications

You can submit privacy requests using our Contact Us form. We may need to verify your identity and will respond within the time frame required by law.

11 ) Children’s Privacy

Our Site is not intended for children. We do not knowingly collect personal information from children under 13 (or under 16 in the EU). If you believe a child has provided personal data, please contact us and we will delete it.

12 ) Security

We use reasonable technical and organizational measures to protect personal information, including HTTPS encryption and reputable service providers. However, no system is completely secure.

13 ) Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.

14 ) Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be reflected by the “Last updated” date at the top of this page.

15 ) Contact Us

If you have questions or privacy requests, please contact us via our Contact Us form.